Edlink ("Edlink," "we," or "us") understands that privacy is tremendously important to our online visitors to our website ("Website Visitors"), to schools who use our Service ("Schools"), and to students whose information we may access on behalf of a School ("Students"). As we describe below, Schools decide which data is integrated with Edlink, and Schools are responsible for determining whether data is ever shared with applications through Edlink. This privacy policy applies to our website https://ed.link/ and to the Edlink platform (our "Service") and describes the steps we take to protect your data.
Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use.
We collect the following types of information:
Information about Schools: We ask for certain information when a School administrator registers a School with Edlink, or if the administrator corresponds with us online, including a name, school name, school district, school email address and/or account name and password, phone number, message content, and information relating to the School's information systems. We may also retain information provided by a School if the School sends us a message, posts content to our website or through our Service, or responds to emails or surveys. Once a School begins using the Edlink Service, we will collect content and information provided by the School through the School's use of the Service and we will keep records of activities related to the Service. We use this information to operate, maintain, and provide the features and functionality of the Service, to analyze and improve our Service offerings and functionality, and to communicate with our Schools and website visitors.
Student Data: Through the course of providing its Service to a School, Edlink may have access to personally identifiable information (“PII”) about students ("Student Data") that is provided by the School, by the parent or guardian, or by the Student. Depending on the Service selected by the School, a School may authorize Edlink to receive Student Data from the learning application(s) used by the School. Edlink has access to Student Data only as requested by the School and only for the purposes of performing Services on the School's behalf.
The type of Student Data we collect will depend on how the School uses the Service and the applications which the School connects through the Service. Student PII that Schools may share with Edlink include the student's full name, display name, email address, phone number, date of birth and system/school/state agency identification numbers. Student Data is only collected as needed to perform the Service and/or at the direction of the School.
In many instances, Edlink receives Student Data only from the School and never interacts with the Student directly. In some instances, depending on the level of Edlink's Service selected by the School, the Schools may allow Students to log into the Edlink Service to access third party applications that have been authorized by the School. In that instance, the School provides each student with login credentials and confirms that it has obtained appropriate parental consents, as needed, before the student is permitted to access the Service.
We consider Student Data to be confidential and do not use such data for any purpose other than to provide the services on the School's behalf, in accordance with contractual agreements with the School. Our collection, use, and disclosure of Student Data is governed by our Terms of Use, our Additional Terms of Use for Schools, and/or any other agreement with the School, by the provision of the Family Educational Rights and Privacy Act (FERPA), the Children's Online Privacy Protection Act (COPPA), and applicable state laws which relate to the collection of Student Data. If you are a Student or parent, please contact your School if you have questions about the School's use of technology service providers like Edlink.
Information about Parents: Depending on the Service selected by the School, a School may authorize Edlink to receive data about a student’s parent or legal guardian (a “Parent”). We consider Parent Data to be confidential and do not use such data for any purpose other than to provide the services on the School's behalf, in accordance with contractual agreements with the School.
Information collected through technology: Like most websites and online services, we and our third party partners automatically collect certain types of usage information when you visit our Services, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, file information and similar technology (collectively, “tracking technologies”). For example, we collect information about your device and its software, such as your IP address, browser type, device type, operating system, date and time stamp, and other such information. We may be able to determine your approximate location by analyzing like an IP address to associate a user with their School. We may also collect analytics data to help us measure traffic and usage trends for the Service.
Cookies and related technology allow us to provide you with a better user experience. For example, we may use the data collected through cookies to: (a) remember information so that a user will not have to re-enter it during subsequent visits; (b) provide custom, personalized content and information; (c) to identify you across multiple devices; (d) to provide and monitor the effectiveness of our Service; (e) monitor aggregate metrics such as total number of visitors, traffic, and usage on our website and our Service; (f) diagnose or fix technology problems; (g) help users efficiently access information after signing in, and (h) otherwise to plan for and enhance our Service
If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the Service, as some features and services on our Service may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. You may also set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our e-mail and performed certain functions with it.
Third Party Tracking: We do not permit third party advertising networks to collect information about your use of our website and Service over time and across websites for the purpose of serving targeted advertising, and we will never use Student Data for targeted advertising.
Edlink only shares personal information in a few limited circumstances, described below. We do not rent or sell information for marketing purposes and we will never share or sell Student Data with third parties for marketing purposes.
Who we may share information with: